Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan.
Please check your coverage carefully by asking the following questions:
Do I have mental health insurance benefits?
What are the specific mental health benefits on my insurance policy? Do I have a co-pay, co-insurance, or deductible to meet?
How many sessions per year does my health insurance cover?
Do I need prior authorization?
Does my plan authorize and cover tele-health sessions?
Suzanne is considered an in-network provider with the following insurance panels:
- Blue Cross Blue Shield
- Aetna
- Cigna/ Evernorth Behavioral Health
- Beacon Health Options/ Carelon Behavioral Health
- United Healthcare/ Optum
**Suzanne is considered an out-of-network provider for all other insurance panels at this time. We would be happy to provide you with a receipt for reimbursement purposes. Please call 832-243-1051 for more information regarding fees, billing, and insurance.
Medi-care/Medi-caid:
Currently do not bill these insurance companies
Payment:
Cash, check, HSA and all major credit cards accepted for payment, including American Express.
Cancellation policy:
For no call/ no show appointments without a 24 hour advance notice of cancellation will result in the full session fee (Please note that Insurance companies do not reimburse when a client misses their appointment). This policy is in place, because the time set aside for your appointment can not be recouped if cancelled without enough prior notice, and is therefore lost time to another potential client and to the therapist. There may be certain exceptions to this policy in emergency cases only.
Please call if you are running late or it will be assumed that you will not be making your scheduled appointment. You will be allowed to keep your appointment, if running late, but understand that the appointment can not be adjusted to make up for missed time during the session hour. Your consent to treatment will note this policy.
