Counseling Rates and Insurance Information

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Services may be covered in full or in part by your health insurance or employee benefit plan. It’s essential to verify your insurance coverage by asking the following questions:

Do I have mental health insurance benefits?

What are the specific mental health benefits included in my insurance policy? Do I have a co-pay, co-insurance, or deductible to meet?

How many sessions per year does my health insurance cover for mental health services?

Do I need prior authorization?

Does my plan authorize and cover tele-health sessions for therapy?

Suzanne is considered an in-network provider with the following insurance panels:

- Blue Cross Blue Shield

- Aetna

- Cigna/ Evernorth Behavioral Health

- Beacon Health Options/ Carelon Behavioral Health

- United Healthcare/ Optum

**Suzanne is considered an out-of-network provider for all other insurance panels at this time. We would be happy to provide you with a receipt for reimbursement purposes. Please call 832-243-1051 for more information regarding therapy rates, billing, and insurance coverage.

Medicare/Medicaid: Currently do not bill these insurance companies.

Payment: Cash, check, HSA, and all major credit cards accepted for payment, including American Express.

Cancellation policy: For no call/no show appointments without a 24-hour advance notice of cancellation, you will be charged the full session fee (Please note that insurance companies do not reimburse when a client misses their appointment). This policy is in place because the time set aside for your appointment cannot be recouped if canceled without enough prior notice and is therefore lost time to another potential client and to the therapist. There may be certain exceptions to this policy in emergency cases only.

Please call if you are running late, or it will be assumed that you will not be making your scheduled appointment. You will be allowed to keep your appointment if running late, but understand that the appointment cannot be adjusted to make up for missed time during the session hour. Your consent to treatment will note this policy.